Will Millennials Change How Cars Are Bought and Sold?

By Brad Tuttle | @bradrtuttle | August 9, 2012

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Gen Y doesn’t seem to care much for cars. Based on sales and survey data, it’s clear that young Americans are far more interested in iPhones than cars. Only one of those two is considered a necessity nowadays, and it’s not the one that comes with a steering wheel. All of this ambivalence over automobiles may given millennials the upper hand if and when the time comes that they actually bother entering a car dealership.


A recent story in Automotive News focused on what it is that millennials want out of the car-buying experience. Naturally, members of Gen Y, who came of age with online shopping and Twitter, want things to happen fast. They want details about model options, pricing, financing, and more to be instantly available online—or if, in person, to be presented by a dealership staffer in the speed of a click. None of this wandering around the dealership lot to see what’s in stock or time-wasting “let me talk to the manager” games either.

Millennials also want car shopping to be a low-pressure experience, with little or no haggling. They prefer to have all of the information they need upfront, and certainly don’t want any “gotcha” surprises.


While the story is presented as a primer on why Gen Y customers are different, and offers advice on how automakers and dealerships might try to market to them, the characteristics that supposedly set young consumers apart may seem awfully familiar. Consumers of all ages, after all, think car shopping is torture, or at least unnecessarily painful. Lots of shoppers would be happy if the classic car sale transaction—involving stressful negotiations, hours of waiting around, and a general lack of trust all around—was transformed along the lines of Gen Y’s preferences.
Thus far, however, car dealerships have been incredibly reluctant to change the way business is done. Despite the aggravation visited on customers, the system apparently maximizes profits, and therefore it works for automakers, car salesmen, and dealerships.
If dealerships haven’t changed strategies in generations, why might they be willing to tweak how cars are sold now, or in the near future? The biggest reason could be that they’ve had a hell of a hard time selling cars to millennials, and they might try anything, including (God forbid) the jettisoning of manipulative sales tactics, to tempt young consumers into buying cars.



Much has been written about how, when compared to previous generations, Gen Y is remarkably uninterested in car ownership. The percentage of young people with driver’s licenses has plummeted. Given the state of the jobs market and the likelihood of student loan debt burdens, many young consumers don’t have the money to buy new cars. Even if they did, they seem to prefer to spend their money on smartphones and other gadgets, and view car sharing and living in cities with good public transportation as more sensible alternatives to the “American Dream” revolving around owning a car in the suburbs.
Some auto insiders have dubbed Gen Y as “Gen N” (because they’re neutral on buying cars), while an Edmunds post from earlier this summer focused on the “Young and the Restless” as one of the key demographics that is decreasing its car purchases. Last year, Americans ages 18 to 34 accounted for roughly 30% fewer new cars purchased than this age group did in 2007.


Clearly, automakers and car dealerships are struggling to convince Gen Y that car ownership is cool, or even necessary. So perhaps, in their desperation to attract younger Americans and make them happier, or at least more comfortable, with the car buying experience, dealerships and car salespeople may be willing to shift the way they’ve done business—and driven consumers crazy—for decades.


Milllennials have been called “game changers” in the auto industry. “They are the next big segment of car buyers, and they’re defining the buying process,” says industry expert Dale Pollak. By 2025, Gen Y is expected to account for 75% of all vehicles purchased. Whichever automaker comes up with the business plan to woo this group best obviously is in a terrific position in the marketplace going forward.
If there’s one area to focus on in the hopes of reaching out to millennials, it’s probably the way prices are determined in the car transaction. Gen Y, more so than older consumers, absolutely hates haggling. More than half of millennials say they’d prefer to visit the dentist than haggle with a car salesman. After doing ample research online, here’s how they typically go about trying to buy a car, per Automotive News:

Heavily armed with pricing and vehicle information, Gen Y shoppers arrive at a dealership showroom with their minds made up to buy a specific vehicle at a specific price, not negotiate a deal, said Alison Spitzer, Rosa’s boss and vice president of the Spitzer group.
“These buyers aren’t looking for a salesman; they’re looking for a customer advocate,” said Spitzer, who just turned 33.

They don’t want to joust back and forth with prices scrawled on paper. They don’t want to be upsold. They don’t want to be surprised, pushed around, or be subjected to mind games. They just want some quick, efficient help, and then they want to be off behind the wheel of their new car.
The question is: Will the auto industry give them what they want?

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How Not to Sabotage Yourself at Work

By Gary Belsky | August 8, 2012

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Are these two co-workers talking about you? Sometimes office paranoia that people are out to get you can actually lead to you becoming the office pariah

To paraphrase the old saw about suckers at a poker table: If you can’t spot the sneaky gossip at the office, it’s probably you. But you probably shouldn’t be looking for him or her at all. That’s the conclusion of an interesting new study in the journal Organizational Behavior and Human Decision Processes, which suggests that people who search for enemies in the workplace will find what they’re looking for — if only because they turned their colleagues against them in the process. Through a series of cleverly designed experiments, the study’s authors — Jennifer Carson Marr, Stefan Thau, Karl Aquino and Laurie J. Barclay — demonstrate a clear relationship between the motivation to prove that co-workers are saying bad things about you and an increase in paranoia, suspicious behavior of your own and peer rejection. That is, people who try to ferret out workplace enemies are likely to create some that didn’t exist before, at least in part because their own eavesdropping, snooping and gossiping sets colleagues to talking about them. Worse, the quartet’s findings suggest that this vicious cycle leads to suspicion-confirming behavior beyond gossip; it’s likely to lead colleagues to actively reject their paranoid peers whenever possible — for example, by avoiding opportunities to collaborate.

For people who aren’t prone to paranoid ideation on the job, the findings will likely confirm their experience at work. Most of us have had colleagues who insist on treating the workplace as a toxic combination of the U.S. Senate cloakroom, Cold War–era East Berlin and the parlor game Mafia. The best strategy for dealing with such types is often to avoid prolonged or in-depth interactions with them whenever possible.
(MORE: Are ‘Safe Accounts’ the Answer to Our Consumer-Banking Problems)
But if your first thought when reading about the study’s finding was more cynical — i.e., But what if someone really is trying to undermine me? — you just might be the sucker at the table. (No, really.) That is, the takeaway from this study is not so much that you’re imagining all those evildoers, gossips and troublemakers at the office. They might, in fact, be gossiping about you, criticizing your work or avoiding you. But they might be doing all or some of that because your initial and unwarranted feelings of threat or exclusion — not to mention the negative behavior that followed — prompted their actions.
To paraphrase another old saw: Just because you’re paranoid doesn’t mean someone’s not out to get you. It means they may be out to get you because you’re paranoid!

And so the best strategy for dealing with potential workplace “frenemies” is to give them the benefit of the doubt, even if it feels like you’re exposing yourself to harm. For one thing, you might be sensing that others are gossiping about (or otherwise undermining) you simply because you’re prone to such behavior yourself. “There is evidence from other research that people often do project their perceptions of themselves onto others,” says Aquino, a professor at the University of British Columbia’s Sauder School of Business, who is the study’s lead author. “And there is also a stream of research that shows that when people do something bad to others, they are highly motivated to rationalize it. One way to do this is to assign more negative attributes to people whom they harm as a way of making the harm-doer feel like the person deserved it.”
It takes one to know one, indeed.

But there’s another, even-more-humbling reason you may experience yourself as a workplace target: a psychological bias called the spotlight effect, which was demonstrated some years back by Cornell University psychology professor Tom Gilovich and colleagues. (Those few careful readers of my author bio will know that Tom and I wrote a book together about behavioral economics.) In a series of experiments that were both amusing and revealing, the researchers showed that humans consistently overestimate the extent to which others are paying attention to them. In the most recent edition of our book — Why Smart People Make Big Money Mistakes and How to Correct Them — Tom and I summed up the relevant takeaway thusly: “The key lesson is not that fewer people are paying attention to you than you think; it’s that you’re paying more attention to what you think people are thinking about you than is warranted.”


In other words: “It may be best to ignore impulses that tell you that you’re the victim of office politics,” says Aquino. That’s good advice. Because there’s a good chance that the harm you may incur by failing to be as “vigilant” (a.k.a. paranoid) as you might otherwise be will pale in comparison with the benefits you’ll garner when your colleagues slowly start to realize you’re not such a sneaky gossip after all.

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Antarctica to Mars: The loneliest job in the world 

 Mars is once again in the spotlight after Nasa successfully landed its biggest ever robot on the Red Planet - an achievement that naturally raises the question of when man will first set foot on the red Planet.

Already, researchers are hard at work trying to understand what it would take to succeed in such a mission. One of those is Dr Alexander Kumar, based at the Concordia research station in the centre of Antarctica,  a place so remote - and so cold - that it is only possible to get in and out for three months of the year.
He is trying to understand the physical and psychological effects of human space travel, particularly the role of extreme isolation. BBC Future spoke to Dr Kumar about life at the station and how his stay may be the fore runner for a manned mission to the red Planet.

Can you describe where you are now?


I am in a place I have come to call ‘White Mars’ - the heart of Antarctica.
It is the coldest, darkest and most extreme environment on our planet. The outside temperature has again fallen below -80C (-112F) or -99.9C (-148F) with wind chill - the extreme limit of its scale. Inside, the window is frozen over, entombed with ice and it remains dark outside, as it has done so 24 hours a day for the past three months.  And we are at an equivalent altitude of 3800m above sea level, making it difficult to breathe.
We are completely alone and isolated here from February to November. The French refer to people who over-winter here as 'Hivernauts', but, unlike astronauts, we have no 'mission control'.
Concordia base is unique in that it is jointly run by the French Polar Institute and Italian Antarctic Programme.  It consists of two cylindrical, three-story towers – a shape that stirs your imagination to think they could have arrived within a Saturn V rocket. It is strange to refer to it at home, but that is how it has come to feel.  The base is our life-support system in a region where there is nothing but ice for more than 1,000km (700 miles) in most directions.

What do you do there?

I am the only British member of a European crew of 13 currently living at Concordia station.  I am responsible for assessing documenting - and treating where necessary - any ailments in the mind or body. I have to expect the unexpected, prepare myself for anything and when it arrives deal with it onsite.
Alongside my role as the station doctor, I am conducting research for the European Space Agency’s Human Spaceflight programme, investigating the physiological and psychological effects of living in isolation at this extreme. My research will help to understand how far we can push humans, particularly in regard to extreme physiology and psychology.  The work may one-day help shape a manned mission to Mars, and more importantly, see it safely return.

What can Antarctica teach us about Mars?

Living here is the closest anyone can come to living on the surface of another planet.  I have also coined the term Planet Concordia to describe this feeling.  Despite significant differences in surface gravity and atmospheric pressure between Antarctica and the Polar Regions on Mars, the average Martian surface temperature is -55C (-67F), similar to our extreme cold temperatures at Concordia.
Our crew has been completely isolated since February. We are more isolated from civilization than the astronauts living onboard the International Space Station.  It is impossible for us to leave the base until mid-November.
Alongside studying and reacting to changes in crew dynamics, we have to deal with any day to day challenges involving life-support-system maintenance and equipment failure and breakdown.  We have to be completely self-sufficient.  All our food is canned, tinned, dried and prepackaged - there is no method of delivery here during winter.  We are alone - the same as any Mars Mission would be.

How does living in such a remote place affect you psychologically?

There are many important psychological factors associated with confinement, isolation and sensory deprivation.

One of my predecessors told me that “monotony” was the largest challenge from living in isolation at Concordia.  I disagree.  Like him, I have access to information – via the internet, telephone and the rest of the crew.  In fact we are surrounded by information, compared to the heroic age of polar exploration.  Life is not monotonous - there is huge potential to stimulate your mind – through hobbies, conversation and news from the outside world.  However, as winter progresses, overwintering crew members regress further into their own rooms and minds, which can be dangerous- living in isolation and isolating yourself from your only access to human contact on the station.
Things are different. Your senses are not bombarded in the way they are at home and in the winter darkness, they become ‘blunted’, meaning any new sensory stimulation remains a luxury.  We have an inventive chef - Giorgio Deidda  - who continually strives to surprise us with new taste combinations.  He is spending his 3rd winter at Concordia and surprises the crew with nationally themed evenings and his own trademarked dishes including digestifs such as his whiskey sorbet.
But ultimately life changes from being in 'technicolor' to black and white over winter.  It’s almost as if our senses become under stimulated and wither in the darkness, ice and silence. So when a new stimuli comes along it can be disproportionately fascinating. It has been some time since I stubbed my toe walking around the station barefooted in the dark.  But I can tell you it hurt each and every-time, even more.  Also our reaction times have slowed down. Recently the wind caught a heavy door, slamming it into my face.  I suffered moderate concussion for three days.  In daylight with my normal senses back home, I know I would have stopped it first.
But perhaps the main factor is dealing with the degree of separation from our lives back home ‘on Earth’.

Could technology help overcome that isolation?

Surprisingly, I often envy the previous polar expeditions’ lack of communications.  Nowadays, with heightened technological capability and wide satellite communications access for those overwintering in Antarctica, messages, problems and bad news are transmitted into our minds – whether it is a loved one passing away or salary difficulties.  Such news is airdropped into the station by email, telephone, Facebook and video call, sometimes exploding like a bomb.  There is no release - you are in a prison of your own mind here.
But being disconnected can bring new unexpected challenges.  A fellow crew-member recently described to me how he “felt dead” and “not real”.  Certainly depersonalization and “derealisation” have been recognized as features of significant psychological stress.  He went on to say that when he went on Facebook it was as if his “previous life was continuing whilst his empty body continued on here in the Antarctic wasteland”.

How do you deal with the isolation?

A sense of camaraderie is crucial as well as regular hobbies.  Reading and listening to music makes a huge impact.  I recently rediscovered Jerry Lee Lewis – which when played after lunch, lifts peoples’ spirits more than any drug can, perhaps providing an element of ‘escapism’ from station life.
But everyone has different tastes. For example, I often have a late night cup of tea and toast with Dr Igor Petenko, our Russian Meteorologist, while listening to his favourite classical music.

Martian crews would also need to deal with physiological challenges – has your experience given you any insight into these?

All ground-based attempts to recreate Mars lack one crucial factor – the lack of zero gravity – responsible for some of the most restrictive and challenging elements faced by humans in space. I was recently in contact with Britain's only current astronaut-in-training - Tim Peake – who reminded me that even over relatively short periods, weightlessness can affect everything from balance and cardiovascular health to muscle mass and bone density.


In addition inter-planetary astronauts are going to have to deal with things like cosmic rays, Mars surface radiation and storms of dust or ‘fines’ - particles that are smaller than dust particles.
Luckily, here at Concordia, we don’t have to deal with those kinds of things. Being But there are some physiological challenges we experience that are similar – such as disturbed sleep patterns, increased cardiovascular stress from long periods of relative inactivity and Vitamin D depletion due to the lack of sunlight.  Whilst here, I track changes in the crews circadian rhythms brought on by the long periods of darkness, alongside mood changes, social interaction and levels of stress.  
Living in the Antarctic winter darkness, it is difficult to perceive the passage of time. In situations like this it is very important to maintain a regular busy routine to avoid the risk of ‘free-run’ – a process where internal body clocks disintegrate cycling and resetting continually.
Even if you avoid extremes like this, waking up in the darkness feels like a groundhog day of sorts.  It takes an extraordinary amount of time for your mind to fire up, like an engine starting up in the cold.  My research testing people’s cognitive performance during this period of complete darkness also demonstrates slowness in the mind, memory difficulties and inability to concentrate – not a good combination when operating life support systems in deep space or in temperatures of -80C (-112F).

What can be done to alleviate the problems for future Martian astronauts?

Romain Charles – one of the crew members of the Mars 500 experiment, who spent 520 days in isolation simulating a mission to Mars told me there is no such thing as a one way mission to Mars.  For a trip to Mars, he said, the astronauts must have a plan to come back to Earth eventually.  Even if it’s a small hope, it must be there, to remain sane.  Living at Concordia, we only talk about and look forward to one date - the arrival of the first plane, our first contact with the outside world, expected in November.
The Apollo lunar missions also give us some clues. Astronauts reported being kept very busy, adhering to a tight schedule to maximize research and to make sure they did not have time to think about the distance and separation from their home planet.  It is similar here - if you let your mind wander during the Antarctic winter to dwell upon such negativity, I have seen it can be very dangerous and spiral out of your control. Interestingly, it appears those with predefined roles and technical responsibilities requiring busy, daily routines display the least problems.
Personally, I have maintained a relatively normal sleep pattern keeping myself busy and through exercise. But overwintering in such isolation is a personal journey and challenge.  I liken overwintering to dredging the ocean’s depths of your mind.  You never know what you will find, but have to feel confident- knowing you can deal with anything.

Has your time in Concordia led you to any conclusions about the ideal crew for a manned Mars mission?

Although it is difficult to say how many crew members would be ideal - balancing skills, ability for self-sufficiency and finite resources available, against increased medical risk, I believe it would need a psychologically and physically screened diverse, multinational crew – ideally with past space experience or having spent time at a place like Concordia. They would need to be mentally resilient and have a full complement of skills to ensure that they can all contribute to the mission, remain active and in a way distracted from dwelling on their isolation.   All those interested must be driven by the innate curiosity and enthusiasm to answer life’s greatest question in the same way those had who replied to a fabled advertisement once offered by Sir Ernest Shackleton, "Men wanted for hazardous journey. Small wages. Bitter cold. Long months of complete darkness.”

That said, providing an interactive, safe, stimulating and supportive spacecraft environment would prove as important as selecting a crew made of the ‘right stuff’.
You say a mixed-sex crew would be ideal – why?
At Concordia, we have one female crewmember among a crew of 12 men.  There is the potential for it to cause problems - previous Antarctic missions have been plagued by jealousy.
An exclusively male crew was used during the recent Mars 500 mission without major conflicts, much to the surprise of psychologists.  Importantly it showed that such a mission could be possible.
But we have come a long way from the early male dominated polar expeditions.  Women play an equally important role in space.  Charles [from the Mars 500 mission] believes that any crew should made up of both males and females - both sexes bringing balance to a mission.
Finally, you are the only doctor on the base, so what happens if you get sick?
I can't talk about medical issues on the base here, but from my time living and working here, I have learnt to hope and pray that I am never put in the same position as the Russian doctor Leonid Rogozov who in 1961, had to remove his own appendix with local anaesthetic.  In terms of Mars missions, it may be a good idea to send two doctors... just in case.

 Dr Alexander Kumar FRGS is the Concordia Station doctor (French Polar Institute/ Italian Antarctic Programme) and European Space Agency-sponsored Research MD
 To follow his experiences living at Concordia, read his blog www.AlexanderKumar.com.

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What the octopus can teach us about national security

(Copyright: Science Photo Library)

How can governments ensure their armed forces are protected in the field? By behaving like the tentacled marine animal, argues a marine scientist. 

When American soldiers were killed in Iraq by improvised explosive devices, or IEDs, it was the slow, bureaucratic, centralised nature of the Department of Defense that failed them, says Rafe Sagarin, a marine ecologist at the University of Arizona. It was only once soldiers were authorised to make their own decisions – a move known as the Petraeus Doctrine, after the general who invented it – that they could communicate effectively with locals in order to find out in advance where IEDs might be.
Why was a marine ecologist suggesting ways of protecting armed forces? Well, according to Sagarin, the Petraeus doctrine is exactly the sort of thing an octopus would do. Despite its well-organised central nervous system, many of an octopus's reactions are decentralised. Its individual cells make their own decisions for dealing with the immediate situation – enabling, for example, the invertebrate's famously varied camouflage. Switching to this kind of adaptive tactics provided greater protection for soldiers in Iraq.
Sagarin's insights about the relevance of the octopus to matters of national security are captured in his book Learning From the Octopus: How Secrets from Nature Can Help Us Fight Terrorist Attacks, Natural Disasters, and Disease. The book is more than just speculation: he spent years running National Science Foundation-funded workshops that included biologists, ecologists, anthropologists, first responders and national security experts, all of whom were charged with the task of figuring out how to make America's military and security apparatus more adaptable.
The unusual story of how a marine ecologist ended up in Congress, as a science advisor to US Representative Hilda Solis of California's 31st district, and later as an author of a book that's grown to be a cult favourite among national security types, began during the events of 9/11. When the twin towers of the World Trade Center went down, Sagarin was in one of his most beloved habitats – a marine tidepool in Monterrey Bay, California.
"On the day of those attacks, I was feeling very far removed from what was going on at in Washington and New York," says Sagarin. But he'd always had an interest in policy, so he applied for and received a Geological Society of America Congressional Science Fellowship.
That led to an article in Foreign Policy called Adapt or Die, in which he declared: “If the genus Americanus wants to overcome this latest challenge to its existence, it must adapt its defense mechanisms accordingly. What better way to do that than to harness time-tested Darwinian theory to the cause of homeland security?”


Tentacled tactics
The lessons Sagarin ultimately derived from the natural world surprised even him. "I'm a cynic about generalism in biology and ecology, because systems are so complex," he says. "It took us a while to come to the point where we had any rules at all."
The first rule he derived was, as in the case of the octopus's camouflage and the Petraeus Doctrine, the importance of decentralisation. This, he notes, was the opposite of what America was doing in security at the time, for example with the creation of a centralised, Washington DC-based Department of Homeland Security, which was founded expressly to be a clearinghouse for formerly-dispersed decision-making about security.
The second principle Sagarin and his collaborators noticed was the importance of symbiosis. Nearly all organisms depend on at least one or two – and in some cases many – other species. As an example of how this manifests in security, Sagarin cites the Middle East Consortium on Infectious Disease Surveillance (MECIDS), which brings together Israeli and Palestinian doctors in order to track the spread of infectious diseases like the H1N1 influenza virus. Given the intense political differences between the two countries – the organization spans both the Gaza Strip and the West Bank – its as unlikely a collaboration as you'll find, and yet it works because "they're intensely focused on solving this one set of problems, and nothing else," says Sagarin.
Another lesson from the octopus is that adaptability requires redundancy. "We think of redundancy as wasteful and inefficient, but it's everywhere in nature," he notes.


Defensively and offensively, an octopus has no shortage of coping mechanisms – camouflage, powerful arms, intelligence, a sharp beak, symbiotic toxins and a cloud of ink. When escaping, it can squeeze into a tight space, blend in with the background, jet away, and, in the lab at least, grab two halves of a coconut shell and sequester itself inside them.


Unknown unknowns
Just as importantly, Sagarin discovered what it is that organisms don't do. In general, they don't plan, predict or try to be perfect. When Sagarin tells this to the members of strategic planning departments in government agencies, it leads to "a lot of consternation and grinding of teeth," in part because it's so counter-intuitive.
Indeed, if there is a single message that sums up all of Sagarin's work, it's that organisms realized long ago that the world is a much less predictable place than humans would like to believe. What Sagarin calls the "non-normal distribution of truly interesting events," which was explored at length in Nassim Taleh's book The Black Swan, has relevance to how we'll cope with everything from disease outbreaks to climate change.
"We spend a lot of time in planning exercises, making predictive models, and in optimization routines," says Sagarin. "All of which have essentially been selected against in nature, because they're incredibly wasteful when you live in an unpredictable world."
Organisms and humans should plan for things that occur with some frequency; buildings in earthquake-prone areas must be ready for tremors just as surely as mating Horseshoe crabs need to know the phase of the moon. But the biggest dangers are those we've yet to identify, and if nature is any guide, the only way to prepare for them and respond to them effectively is to have an abundance of flexibility and skills which can be combined to meet any challenge.

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Healthcare ruling to save billions of dollars, says CBO

Hear how voters in a key swing state are split on the Obama health law

US Presidential Election 2012

• Battlegrounds 2012
• Healthcare duel
• Running for president?
• Campaign calendar

US auditors say the Supreme Court ruling upholding President Barack Obama's health law will save the government $84bn (£54bn) over 11 years.

The Congressional Budget Office (CBO) says most of the savings come from the Supreme Court's decision that states do not have to expand Medicaid programmes.
The CBO also found millions fewer poor people than it previously anticipated would be covered because of the ruling.
And it said that repealing the law would raise the deficit by over $100bn.
The law's combined revenue increases and spending cuts are larger than the cost of expanding coverage, according to the CBO's independent analysts.
The Supreme Court decision in June said that states do not have to broaden Medicaid, a government-sponsored health programme for the poor, as set down in the 2010 law.
Continue reading the main story

• Who's uninsured?
• Nearly 50 million, or 16.3% of Americans are uninsured
• By ethnicity, the rate of those who lack insurance is
• 15.4% White
• 20.8% Black
• 18.1% Asian
• 30.7% Hispanic
• Source: US Census Bureau

Although the federal government would pick up the initial cost of that expansion, many states would have to open Medicaid to low-income childless adults for the first time.

Expected opt-outs by conservative-led states such as Texas, Florida and South Carolina are projected to decrease the cost of the expansion over the next 10 years.
However, the CBO also estimates about six million fewer people will be covered by Medicaid by 2022 because of the get-out clause.
Republicans, including presidential candidate Mitt Romney, have warned the law will bloat deficits by trillions of dollars, and they are campaigning for its repeal.
But CBO director Douglas Elmendorf said in a letter to Republican House Speaker John Boehner that overturning the law would actually inflate the deficit by $109bn over a decade.
The office also now projects 30 million people will be uninsured by 2022, up from its previous estimate of 27 million people.
The CBO estimates the number of uninsured in the US is now about 53 million and would grow to 60 million in a decade if the law was repealed.

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Microsoft makes its first ever loss

 

Microsoft 's advertising business struggled to compete with rival Google

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The computing giant Microsoft has made its first-ever quarterly loss after it wrote off some of the value of its online advertising business.

The loss came after it wrote down the value of Aquantive by $6.2bn (£3.94bn, 5bn euros), which failed to bring the profits expected by Microsoft.
That led to a $492m loss in the three months to the end of June, compared with a profit of $5.9bn a year ago.
The company has not made a loss since it joined the stock market in 1986.
It took over aQuantive in 2007 but it struggled to compete with rival Google.
Microsoft paid $6.3bn for Aquantive.
Microsoft is doing well in other areas, despite the decline in popularity of its Windows operating system, which dominated the personal computer market for years.
Revenue for the three months to June rose by 4% to $18.06bn.
Mosaic Excluding the adjustment for the asset write-down, and the holding back of some income related to the launch of its Windows 8 system, Microsoft profits beat those expected by investors.
Shares were up 1.6% after the results were announced.
Microsoft says the update of the Windows systems is the most important redesign in more than 10 years.
Windows 8, which will launch in October, will feature a new look that will present applications in a mosaic of tiles.
Importantly, it will also enable the operating system to work on tablet computers, which along with smartphones are the fastest-growing sector of the computing market.
Microsoft is also planning to release its own tablet, the Surface.
Earlier this week, Microsoft previewed its next version of the Office system, which is expected to be released next year.

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Republicans attack Bachmann Muslim conspiracy letter

 

Huma Abedin worked with Secretary Clinton in the Senate as well

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Senior US Republicans have strongly condemned former presidential candidate Michele Bachmann for attacks on a long-time aide to Hillary Clinton.

She said Huma Abedin had connections to the Muslim Brotherhood and implied she was part of a wider conspiracy.
Mrs Bachmann was first criticised by Senator John McCain, then by House Speaker John Boehner and others.
Minnesota congresswoman Mrs Bachmann rose to prominence criticising President Barack Obama in 2008.
She branded the president "un-American" in a TV interview, later becoming a darling of the Tea Party, and founding the Tea Party caucus in the House before launching a presidential bid in 2011.
But her latest statements appear to have angered her party colleagues.
"These attacks on Huma have no logic, no basis and no merit, and they need to stop now," veteran Senator John McCain said on Wednesday.'
Mrs Bachmann, along with four other Republican legislators, wrote a letter to the State Department, along with other government agencies, calling for a probe of Muslim Brotherhood influence in the US government, singling out Ms Abedin.
The letter alleged that she had connections to the Muslim Brotherhood through her family.
'McCarthy level' "From everything I do know of [Huma Abedin], she has a sterling character, and I think accusations like this being thrown around are pretty dangerous," House Speaker John Boehner said.
Senator Lindsay Graham told Politico the charges were "ridiculous" and that Ms Abedin "is about as far away from the Muslim Brotherhood view of women and ideology as you possibly could get".
Mrs Bachmann also received calls to apologise from Representative Keith Ellison, a Democrat who is a Muslim. On cable network MSNBC, he rejected her accusations that the letters had been distorted.
In addition, Mrs Bachmann's former campaign manager Ed Rollins wrote a scathing attack on Fox News' website, saying the Minnesota congresswoman "sometimes has difficulty with her facts, but this is downright vicious and reaches the late Senator Joe McCarthy level".
Sen McCarthy became infamous for his false charges in the 1950s that Communist spies had infiltrated the state department.
As of Wednesday, Mrs Bachmann refused to apologise, saying she would "not be silent as this administration appeases our enemies instead of telling the truth about the threats our country faces".
Ms Abedin, who was also Mrs Clinton's aide during her Senate term, is a Muslim of Pakistani descent who was born in Michigan.
She is married to former Representative Anthony Weiner, who resigned in disgrace last year after sending lewd online photos to other women.
"My family and I are grateful to Senator McCain," Mr Weiner said to the Washington Post on Wednesday. "I think he spoke for many Americans in expressing his disgust for the charge against my wife."

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Why we love to hoard… and how you can overcome it

 

(Copyright: Thinkstock)

Understanding the psychology behind why we like to accumulate all manner of items can in fact help you to lead a clutter-free life. 

Question: How do you make something instantly twice as expensive?
Answer: By thinking about giving it away. 

This might sound like a nonsensical riddle, but if you've ever felt overly possessive about your regular parking space, your pen, or your Star Wars box sets, then you're experiencing some elements behind the psychology of ownership. Our brains tell us that we value something merely because it is a thing we have.

This riddle actually describes a phenomenon called the Endowment Effect. The parking space, the pen and the DVDs are probably the same as many others, but they're special to you. Special because in some way they are yours.
You can see how the endowment effect escalates – how else can you explain the boxes of cassette tapes, shoes or mobile phones that fill several shelves of your room… or even several rooms?

No trade

To put a scientific lens on what's going on here, a team led by psychologist Daniel Kahneman carried out a simple experiment. They took a class of ordinary University students and gave half of them a University-crested mug, the other half received $6 – the nominal cost of the mug.
Classic economics states that the students should begin to trade with each other. The people who were given cash but liked mugs should swop some of their cash a mug, and some of the people who were given mugs should swop their mugs for some cash. This, economic theory says, is how prices emerge – the interactions of all buyers and sellers finds the ideal price of goods. The price – in this case, of mugs – will be a perfect balance between the desires of people who want a mug and have cash, and the people who want cash and have a mug.

But economic theory lost out to psychology. Hardly any students traded. Those with mugs tended to keep them, asking on average for more than $5 to give up their mug. Those without mugs didn't want to trade at this price, being only willing to spend an average of around $2.50 to purchase a mug.

Remember that the mugs were distributed at random. It would be weird if, by chance, all the “mug-lovers” ended up with mugs, and the “mug-haters” ended up without. Something else must be going on to explain the lack of trading. It seems the only way to understand the high-value placed on the mugs by people who were given one at random is if the simple act of being given a mug makes you value it twice as highly as before.
This is the endowment effect, and it is the reason why things reach a higher price at auctions – because people become attached to the thing they're bidding for, experiencing a premature sense of ownership that pushes them to bid more than they would otherwise. It is also why car dealers want you to test drive the car, encouraging you in everyway to think about what it would be like to possess the car. The endowment effect is so strong that even imagined ownership can increase the value of something.

Breaking habits

The endowment effect is a reflection of a general bias in human psychology to favour the way things are, rather than the way they could be. I call this status quo bias, and we can see reflections of it in the strength of habits that guide our behavior, in the preference we have for the familiar over the strange or the advantage the incumbent politician has over a challenger.
Knowing the powerful influence that possession has on our psychology, I take a simple step to counteract it. I try to use my knowledge of the endowment effect to help me de-clutter my life. Perhaps this can be useful to you too.

Say I am cleaning out my stuff. Before I learnt about the endowment effect I would go through my things one by one and try to make a decision on what to do with it. Quite reasonably, I would ask myself whether I should throw this away. At this point, although I didn't have a name for it, the endowment effect would begin to work its magic, leading me to generate all sorts of reasons why I should keep an item based on a mistaken estimate of how valuable I found it. After hours of tidying I would have kept everything, including the 300 hundred rubber bands (they might be useful one day), the birthday card from two years ago (given to me by my mother) and the obscure computer cable (it was expensive).

Now, knowing the power of the bias, for each item I ask myself a simple question: If I didn't have this, how much effort would I put in to obtain it? And then more often or not I throw it away, concluding that if I didn't have it, I wouldn't want this.

Let this anti-endowment effect technique perform its magic for you, and you too will soon be joyously throwing away things that you only think you want, but actually wouldn't trouble yourself to acquire if you didn't have them.

And here’s the thing… it works for emails too. If someone sends me a link to an article or funny picture, I don't think "I must look at that", I ask "If I hadn't just been sent this link, how hard would I endeavour to find out this information for myself?". And then I delete the email, thinking that however fascinating that article on the London sewerage system sounds or that funny picture of a cat promises to be, I didn't want them before the email was in my possession, so I probably don't really want them now.
That’s my tip for managing my clutter. If you have any others, let me know.

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The American with the other Georgia on his mind

9 July 2012 Last updated at 11:14 ET Help

American artist John H Wurdeman was drawn to the former Soviet state of Georgia by the country's folk music. Sixteen years later he is still living there, immersed in a culture he says is full of tradition and emotion.
Georgia is a place of "very real tears but also very genuine laughter", says the impressionist painter, 37, who trained at the Surikov Institute in Moscow, Russia.
Wurdeman went to Georgia in 1996 and settled in the town of Signaghi, in the centre of the country's wine region. He lives there with his wife Ketevan and their two children and now runs a winery, Pheasant's Tears, dedicated to preserving Georgian wine culture.
He tells the BBC about his passion for art and wine and why Georgians are more prepared to express emotions to strangers.
Produced for the BBC by Ilya Shnitser.


See Video HERE at the source:
http://www.bbc.co.uk/news/magazine-18654325

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